I didn't get a chance to pick up the lumber for the header or get the wall closed in yet. I've had brake problems with my truck and it's slowed things down. I've had it in the garage twice now and they're still not right. To the tune of $120-140 each time.
Now the car is running rough and needs new plug wires. I went to pick those up today and they gave me the wrong kind. Of course, I only found out when I got home and had removed the most difficult one to replace... So I had to put the old one back in... ugh.
About three weeks ago I bought a ladder at Lowes. Turned out there was a rebate on it. They printed me a sales slip to enclose with the request for the rebate they printed out. Today Lowes sent me a letter informing me I had not enclosed the proper receipt when I asked for my rebate. I called to tell them I enclosed what they printed out and express my displeasure, but it turns out that when they scanned it, they only got part of it, so they denied me my $25. I asked to speak to the manager and got the "well, we can't help that, sir." I told them that unless they found a way to give me my rebate I'll take my business elsewhere. And I'm about to spend a GREAT deal of money with someone. If this is the customer service I get, I'll go to the local lumber yard and pay a higher price before I'll deal with Lowes again. It's farther to drive but I refuse to be treated that way. Whatever happened to "The customer is always right!" ??
And I have this vague feeling of forboding, that it's just starting...
"Tomorrow is another day," Mom used to say...
1 comment:
And it never ends!
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